ZDNET’s key takeaways
- ESR is recalling the HaloLock energy financial institution over fireplace issues.
- Affected energy banks have been bought on Amazon and different retailers.
- You may e-mail ESR a photograph of your machine for a refund.
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You probably have an ESR HaloLock wi-fi energy financial institution, it’s best to cease utilizing it instantly and make contact with the corporate for a refund.
In a publish Thursday, america Client Product Security Fee warned that ESR is recalling sure fashions of the HaloLock wi-fi energy financial institution as a result of they’re susceptible to overheating and catching on fireplace.
Customers have reported 9 situations of a HaloLock igniting, inflicting about $20,000 in harm. There are not any reported accidents. That is a small quantity, however the firm felt the fires alone have been sufficient to warrant a voluntary recall.
About 24,000 models are part of this recall, plus virtually 10,000 extra in Canada. ZDNET has reviewed different merchandise within the ESR HaloLock household, they usually have been all typically well-received.
The way to determine the recalled ESR powerbank
The ESR Halolock was bought on Amazon.com, Homedepot.com and Esrtech.com from September 2023 via July 2025 for between $32 and $40. Particularly, you are searching for mannequin numbers 2G520, 2G505B and 2G512B. “ESR” is printed on the again, the mannequin quantity is printed on the best aspect, and there are 5 round LED show lights on one aspect.
What to do if in case you have a recalled ESR HaloLock
You probably have an affected mannequin, first cease utilizing it. Write the phrase “Recalled” in everlasting marker on the machine and ship a photograph of it to help@esrtech.com. ESR will evaluation your submission and, if authorised, ship you a full refund. The USCPSC warns that you simply should not throw the powerbank within the trash, the final recycling, and even in used battery recycling bins discovered at retail shops, such as you may a standard lithium-ion battery. As an alternative, get rid of it via your native family hazardous waste (HHW) assortment middle.
You may name the producer at 888-990-0280 from 9 a.m. to five p.m. PT Monday via Friday for extra info.
This announcement comes simply after Anker issued a recall for a well-liked energy financial institution on the finish of July after which one other a couple of week later. It additionally comes as airways have began to alter insurance policies about taking energy banks on planes over fireplace issues.
Issues aren’t occurring typically, however the Nationwide Enterprise Aviation Affiliation stated that “a smoke, fireplace or excessive warmth incident” involving a lithium-ion battery takes place on a airplane greater than as soon as per week within the US.
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