Google steps up AI scam protection in India, but gaps remain

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Google is bringing extra AI muscle to India’s combat towards digital fraud, rolling out on-device rip-off detection for Pixel 9 gadgets and new screen-sharing alerts for monetary apps.

Digital fraud continues to rise in India as extra individuals come on-line for the primary time and more and more depend on smartphones for funds, purchasing, and accessing authorities providers. Fraud involving digital transactions accounted for greater than half of all reported financial institution fraud in 2024 — 13,516 instances leading to losses of ₹5.2 billion (about $58.61 million), in keeping with the Reserve Financial institution of India (RBI). On-line scams brought on an estimated ₹70 billion (roughly $789 million) in losses within the first 5 months of 2025, the Ministry of Residence Affairs mentioned. Many incidents possible go unreported, both as a result of victims are uncertain how you can file a criticism or want to keep away from extra scrutiny.

On Thursday, Google introduced the enlargement of its real-time scam-detection characteristic, which makes use of Gemini Nano to research calls on-device and flag potential fraud with out recording audio or sending information to Google’s servers. The characteristic is off by default and applies solely to calls from unknown numbers, and it performs a beep through the dialog to inform individuals. It debuted within the U.S. in March as a beta for English-speaking Pixel 9 customers.

Google confirmed to Trendster that its on-device rip-off detection will initially work solely on Pixel 9 and later fashions in India and will likely be restricted to English-speaking customers, with its warning additionally English solely. That restricts its attain in a market the place Android accounts for practically 96% of smartphones, per Statcounter, however Pixel gadgets held lower than 1% share in 2024. The language limitation can be notable in a rustic the place most customers primarily depend on non-English languages — an viewers that Google and others like Amazon have acknowledged by including assist for Indian languages throughout their providers in recent times.

Picture Credit:Google

The tech big did say it was working to deliver rip-off detection to non-Pixel Android telephones, as nicely, with out providing a timeline.

Google additionally introduced a pilot in India with monetary apps Navi, Paytm, and Google Pay aimed toward limiting screen-sharing scams, by which fraudsters persuade victims to share their screens to acquire one-time passwords, PINs, and different credentials throughout a name. The characteristic was first introduced at Google I/O in Might and initially examined within the U.Ok.

Customers with gadgets working Android 11 or later will have the ability to entry the alerts, which embrace a one-tap possibility to finish the decision and cease display screen sharing. Google confirmed to Trendster that it plans so as to add extra app companions and the characteristic will show alerts in Indian languages as nicely however didn’t present particulars.

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For a number of months, Google has additionally been utilizing its Play Defend service to limit predatory mortgage apps in India by blocking the sideloading of third-party apps that request delicate permissions usually exploited for fraud. The corporate mentioned the service blocked greater than 115 million such set up makes an attempt this 12 months. Google Pay, in the meantime, surfaces greater than one million warnings every week for transactions flagged as doubtlessly fraudulent, in keeping with the corporate.

Google can be working its DigiKavach consciousness marketing campaign on digital fraud, which it mentioned has reached greater than 250 million individuals. The corporate has labored with the Reserve Financial institution of India to publish a public checklist of approved digital lending apps and their related non-banking monetary firms to assist restrict malicious actors.

Earlier this 12 months, Google launched a Security Constitution in India to increase its AI-driven fraud detection and safety efforts, a part of a broader plan to deploy extra AI instruments within the nation to handle rising fraud.

But Google nonetheless faces vital gaps in curbing digital fraud in India. The corporate — like Apple — has been questioned for permitting pretend and deceptive apps to look on its app retailer regardless of evaluate processes meant to dam fraudulent submissions.

Lately, police and safety researchers have flagged funding and mortgage apps utilized in scams that remained accessible on the Play Retailer till intervention. These instances underscore the challenges Google faces in policing an ecosystem that dominates the nation’s smartphone market.

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