How Viber’s new AI summarizes your busy group chats

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When a bunch chat blows up, you may accumulate a whole lot of texts in seconds, making it time-consuming and difficult to catch up. Viber is leveraging generative AI to unravel that downside for its customers. 

This week, Viber unveiled a brand new AI Chat Abstract characteristic that makes use of OpenAI’s expertise to summarize unread messages in group chats, dealing with as much as 100 unread messages concisely. 

The characteristic can extract an important elements of your group chat and create bullet factors summarizing what was stated within the dialog in an simply digestible method that features key insights corresponding to motion objects, key selections, and extra, based on the discharge.  

Activating the characteristic is straightforward. When customers enter a bunch chat with unread messages, they are going to be proven a immediate asking whether or not they’d prefer to obtain the abstract of the missed elements of the dialog. 

The AI Chat Abstract characteristic is step by step rolling out to customers within the US, the Philippines, Ukraine, Japan, Bulgaria, and Poland on iOS and Android, supporting over 50 languages. Rakuten stated it plans to increase the characteristic to extra nations quickly. 

To deal with safety considerations relating to a generative AI mannequin accessing your personal messages, the corporate disclosed that the AI chat abstract doesn’t embrace identifiers past usernames, making certain that conversations cannot be “externally related to any group members.” Viber additionally famous that it doesn’t entry or save the conversations on its servers. 

A number of enterprise messaging platforms, together with Slack and Microsoft Groups, have unveiled related, AI-powered chat summarizing options. It is solely a matter of time earlier than AI summarizers turn into prevalent throughout consumer-facing messaging purposes. 

Not too long ago, Google introduced that Android Auto would quickly be capable of summarize lengthy texts or busy group chats whereas driving and counsel related replies for a safer, enhanced driving expertise. 

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